Access to Internet

Access to Internet

Full name

Services of access to the Internet global network



For the public authorities, the service is supplied according to the Government Regulation no. 546, of 20.07.2011.

This service allows access to the resources available in Internet. In order to benefit from this service, it is necessary to be connected to the Telecommunications System of Public Administration Authorities (STAAP). STAAP network is interconnected with most national providers of telecommunication services. Depending on the client needs, Internet connection capacity can be up to 1 Gbps.Access to Internet resources hosted in Moldova providers, ensure a default speed of 1 Gbps(shared).   

The network is built on optical communications which provides broadband communication, with the architecture of high reliability and redundancy. The network is constantly developing and expanding the coverage.

Public authorities,state institutions, real sector enterprises. 



Internet service is used for:

- access to resources available on Internet;

- access from Internet to the Beneficiary services (web pages, web applications, email, DNS, etc.).


The service includes:

- A real IP address (if necessary, may be given more IP addresses); 

- Service support and incident management, at agreed level;  

- Report on the services level.


The level of services:





Service monitoring

24x24, 7 days a week


Service availability

99,8% monthly. CST reserves the right to perform maintenance activities in non-working days, between 18:00 -7:00. This period is not taken into account in the measurement of availability.  


Support and incidents solution

08.00-17.00 on weekdays


Service level reporting


Monthly reportontheservice availabilityfor every connection


The orderof service supply

Access to the Internet is offered on a contract basis.


Service support

Additional information, as well as support in using the service can be obtained by calling the Client Support Service. When placing requests for support, it is necessary to indicate the "Internet" service code.


Service price

This service can be provided from the State Budget for public authorities and their subdivisions according to the list given in the Government Regulation no. 840 of 26 July 2004. To find out if your institution meets the criteria set by the Government in this regard, please contact our Sales Service.